Julian Treasure: ：5種令傾聽更有效的方法

 

http://www.ted.com/talks/lang/zh-tw/julian_treasure_5_ways_to_listen_better.html
1.Silence
2, Mixer
3, Savory
4, Listening Positions: critical/empathetic, Active/passive,  reductive/expansive
5, RASA: Receive Appreciation Summarize Ask